We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING Australia-wide on folding bucket orders over $200 AUD. Pack A Shelf isn't part of free shipping: its shipping is calculated at checkout by weight and address (a business address is usually cheaper).

Orders are usually sent within 3–5 business days, then Australia Post usually takes 3–6 business days. You'll get an email with tracking when your order is on its way. International orders can take longer; international shipping is calculated at checkout and any import duties or taxes are paid by you.

If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also email us at info@3dpromelbourne.com.au. We aim to respond within 24 hours to your email on business days.